Coverage in the heart of downtown Des Moines — backed by a local team that picks up the phone, knows your name, and shows up when it counts.
Auto, home, life, and commercial — coverage that protects what you've worked for, all under one roof.
Every client gets a dedicated point of contact in our Des Moines office who knows your policy. No call centers. No shuffling between departments. Just Kelli, Heather, Janel, and the team — every time you call.
When you file a claim, we advocate with the carrier on your behalf — documenting damage, pushing for a fair resolution, and standing in your corner from the first call to the final check.
Your life changes — a new car, a remodel, a kid heading to college. We sit down with every client once a year to catch coverage gaps, adjust limits, and make sure your protection keeps pace.
When something goes wrong — a fender-bender on I-235, a hailstorm rolling through Polk County, or a kitchen fire on a Tuesday night — you don't want a phone tree. You want a real person who knows your policy and answers the call. That's what we do at Ketelsen Davis Agency. Local agents, real relationships, and the kind of follow-through that's earned us 2,000+ Iowa clients and a wall full of industry awards.
Call (515) 257-7072“EVERYONE has been so amazing to us. Then our house burnt. I was so scared. Janel's office has been so easy to work with. It's been a blessing to have them in our corner. You are in good hands, especially if you have Janel's crew — Kelli, Heather, and Janel herself — in your corner. Thank you all so much for taking good care of our family!”
“The MOST AMAZING agency and staff EVER. For over a decade Janel has made having coverage for my vehicles, home, and watercraft a breeze. I have left a few times, but have always come back because the service and competitive pricing is second to none. If you don't have coverage with Janel, you are missing out!”
“I've been an insurance client for several years now. Although I've always been happy with my coverage since the start, it wasn't until I moved to Iowa and signed with the Ketelsen Davis Agency that I experienced such personal and wonderful customer service. The agency keeps us informed, up to date on changes, and answers any and all our questions. We feel fortunate to be clients.”
